TERMS OF USE AND PURCHASE! PLEASE READ!
We only ship our caffeine powder when payment has been received through Paypal. We usually send the caffeine powder the same day we received payment, depending on time of receipt. Please allow up to 6-7 days of delivery in the European Union or more days if you purchase near during a weekend.
Take time to read our terms.
- In the event that your product is lost or damaged in transit please contact us in writing. In case of goods received damaged or faulty or unwanted goods please retain the product and contact us within 2 days of receipt.
- We are committed to protect your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
- Should you ever have cause to make a complaint, we guarantee to respond within ten working days.
- Please note that we, in all cases with unknown clients, hold our right to send via regular mail services without expenses to Track&Trace services (FedEx, DFDS etc.) if you order via an unconfirmed adress through PAYPAL.COM
- At BulkCaffeinePowder.com we have outsourced payments to PAYPAL.COM which utilise the industry standard Secure Sockets Layer (SSL) technology to encrypt all your personal information including debit or credit card number, name and address.
- We do not resell or distribute customers personal information, such as name, location or e-mails to any part or extent.
- All sales are final and we issue no refunds.
- It is your responsibility to ensure, that your local customs and national regulations, permit the import of pure caffeine powder from Brazil. We are not responsibile for confiscations in your country. Not even if it is another European country.
- ONLY FOR CLIENTS IN THE U.S.A.: U.S. Customs and Border Protection often stands for confiscations of caffeine powder. However, we use Express FedEx delivery and provide our clients with Track & Trace number, to ensure delivery. We are the only company that can guarantee these terms and also actual delivery of this powerful caffeine powder.